pk67's Privacy Policy
Your personal information is our top priority. This policy contains a full description of how pk67 collects, uses, and keeps your data secure.
1 Introduction & Purpose
pk67 is a trusted online gaming platform that offers slot games, live casino, and cricket betting for users in Bangladesh. We believe that protecting our users' personal information is a fundamental responsibility.
The purpose of this Privacy Policy is to clearly inform you which data pk67 collects, why it is collected, how that data is used, and what steps we take to keep your information secure. We always follow a principle of transparency and respect your privacy.
This policy applies to pk67's website, app, and all services. We may update this policy from time to time, and you will be notified of any significant changes.
2 What Data We Collect
pk67 collects various types of data to provide its services. The sole purposes for collecting this data are to give you a better experience and to ensure platform security.
Identity Information
Name, date of birth, national ID number (where applicable), and mobile number provided during account registration.
Contact Information
Email address and mobile number — used to communicate with you regarding your account.
Financial Information
Details of the payment methods used for deposits and withdrawals — bKash, Nagad, Rocket, Upay, or bank account details.
Activity Information
Gaming history, betting records, transaction logs, and data on time spent on the platform.
Technical Information
IP address, browser type, device information, operating system, and login time data.
Communication Records
Records of communications with our support team via live chat or email.
3 Methods of Data Collection
pk67 collects data in several ways. It is our policy to inform you transparently about each method.
- Directly Provided Data: Information you provide to us directly during account registration, login, deposit and withdrawal processes, and when contacting the support team.
- Automatically Collected Data: When you use our platform, certain technical data is collected automatically — for example, through cookies, web beacons, and log files.
- Third-Party Verification: Limited data may be received from trusted third-party services for identity verification and payment processing.
- Cookies and Tracking Technologies: Cookies are used to improve platform functionality and personalize the user experience.
- Communication Channels: Information provided through live chat sessions and email communications may be recorded.
4 Purposes of Data Use
pk67 uses collected data only for specific, legitimate purposes. Those purposes are detailed below:
4.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Crediting bonuses and promotional offers to your account
- Running gaming and betting services without interruption
4.2 Security and Fraud Prevention
- Preventing unauthorized account access
- Detecting financial fraud and suspicious activity
- Completing the verification required to prevent money laundering
- Ensuring the overall security of the platform
4.3 Service Improvement
- Analyzing and improving platform performance
- Personalizing the user experience
- Analyzing data for the development of new games and services
- Identifying and resolving technical issues
4.4 Communication and Support
- Sending important notifications related to your account
- Providing support services via live chat and email
- Informing you about promotional offers and updates (based on your consent)
- Evaluating the quality of customer service
4.5 Responsible Gaming
- Reviewing gaming history to identify patterns of excessive gaming
- Providing self-exclusion and limit-setting features
- Ensuring compliance with responsible gaming guidelines
5 Sharing Data with Third Parties
pk67 never sells or rents your personal data to third parties. However, data may be shared in a limited way in specific circumstances:
- Payment Providers: With bKash, Nagad, Rocket, Upay, and authorized banks — only the information necessary to complete a transaction.
- Technology Service Providers: Trusted technology partners who assist in operating the platform — under strict confidentiality agreements.
- Identity Verification Services: With accredited verification organizations to complete the KYC process.
- Legal Obligations: With law enforcement agencies based on a court order or government directive.
- Fraud Prevention: When cooperating with financial crime prevention agencies.
6 Data Security Measures
pk67 uses industry-leading security technology to protect your data. Our security measures are multi-layered:
SSL Encryption
All data transmissions are secured by SSL/TLS encryption technology, which protects your information from third parties.
Secure Database
Your data is stored in an encrypted database and can only be accessed by authorized personnel on a limited-access basis.
Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from unauthorized access.
Two-Factor Authentication
For added security, you have the option to enable two-factor authentication on your account.
Data Minimization
We collect only the data that is essential to provide the service — no excess or unnecessary data is collected.
Regular Audits
Our security measures are regularly reviewed and tested, and upgraded as needed.
7 Data Retention Period
pk67 retains your data only for as long as necessary. The retention periods for different types of data are listed below:
- Account Data: For as long as the account is active, and for the period required to meet applicable legal obligations after the account is closed.
- Financial Transaction Records: Retained for a specific period in accordance with financial regulatory requirements.
- Communication Records: Retained for a reasonable period for support quality improvement and dispute resolution.
- Technical Logs: Retained for a limited period for security review and troubleshooting purposes.
- After Account Closure: When an account is closed, we delete or anonymize your personal data as quickly as reasonably possible, though some data may need to be retained due to legal obligations.
8 Your Data Rights
As a pk67 user, you have several important rights regarding your own data. We fully respect these rights:
Right to Access
You may request a copy of your personal data held by us at any time. We will provide that information within a reasonable time.
Right to Rectification
If any of your data is inaccurate or incomplete, you may request a correction. We will make the necessary changes promptly.
Right to Erasure
In certain circumstances you may request that your data be deleted, though some data may need to be retained due to legal obligations.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will respect your preferences.
Right to Data Portability
You may request to receive your data in a portable format and to transfer it to another service.
Right to Withdraw Consent
Where data is being processed on the basis of consent, you may withdraw that consent at any time.
9 Cookies Policy
pk67 uses various types of cookies to ensure the best possible platform performance.
9.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They are required to maintain login sessions, perform security verification, and run core services. These cookies cannot be disabled.
9.2 Functional Cookies
These cookies are used to remember your preferences and provide a personalized experience — such as your language preference or display settings.
9.3 Analytical Cookies
Anonymous statistical data is collected to understand how the platform is being used. This helps us improve the quality of our services.
You can control functional and analytical cookies in your browser settings. However, disabling essential cookies may cause the platform to not work properly.
10 Age Restriction & Minor Protection
pk67's services are strictly for users aged 21 and above only. We do not collect data from minors and do not allow them to use our platform.
- Age verification is mandatory during the registration process.
- If we learn that a minor has opened an account, that account will be closed immediately.
- If data from a minor reaches us inadvertently, it will be deleted immediately.
- If a parent or guardian believes their child is using our platform, they should notify us immediately at [email protected].
11 Policy Changes & Updates
pk67 reserves the right to amend this privacy policy as needed. Updates may be required due to legal changes, technological developments, or changes to our services.
- For any significant changes, we will notify you in advance by email or through a notice on the site.
- The revised policy will take effect from the date it is published.
- Continuing to use pk67 after any changes will be considered as your agreement to the new policy.
- If you do not agree to the new policy, you may close your account through the support team.
The "Last Updated" date at the top of this page always indicates the date of the most recent revision. To obtain a copy of a previous version, contact us at [email protected].
12 Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. pk67's support team is available 7 days a week, 24 hours a day.
Live Chat
For the fastest response, use the live chat directly on the pk67 site. Support is available in both Bengali and English.
Email Support
For any privacy-related requests or complaints, email us at: [email protected]